
Bariatric Resource Services
Get ongoing support from a dedicated nurse team — now and throughout your weight loss journey.
Call to get started 1-888-936-7246 TTY 711
Monday–Friday: 7 a.m.–6 p.m. CT
This program is here to help you:

Connect 1-on-1 with a specialized bariatric nurse team to learn about treatment options.

Learn about high quality bariatric facilities and providers near you.

Get better results from your treatment each step of the way.
Here's a preview of what you can expect
LearnYou'll connect with a bariatric specialist to help you learn about surgery requirements and Centers of Excellence closest to you.
PlanA nurse case manager will help you prepare for surgery, ensuring you're on track with your treatment plan.
Follow UpA nurse will continue to connect after surgery offering support throughout your journey to help ensure your success.
Crystal’s story
“
I called the nurse advocate...she said, ‘I’m going to be here the whole time for you.’
Crystal
Bariatric Resource Services member
Crystal’s story3 minutes and 19 seconds3:19
Check out the numbers
87%
of patients liked the support they got from their bariatric case manager.
Source: 2025 Optum Health Solutions Net Promoter Score survey results. Qualtrics. Jan. 1, 2025 to September 30, 2025.74%
of people in this program reported better health.
Source: 2025 Optum Health Solutions Net Promoter Score survey results. Qualtrics. Jan. 1, 2025 to September 30, 2025.Resources & articles
Bariatric member experience
A step-by-step journey of the Bariatric Resource Services programBariatric surgery checklist
A tool to help you keep track of your pre- and post-surgery progress*Program available at no additional cost as part of your health plan to those who qualify for the program and are enrolled in an applicable UnitedHealthcare medical plan.
This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for your information only and is not a substitute for doctor’s care. Program nurses and other representatives cannot diagnose problems or suggest treatment. Please discuss with your doctor how the information provided may be right for you. Keep in mind that individual member results may vary. Your health information is kept confidential in accordance with the law. This is provided as part of your health plan and is not an insurance program. Program(s) may be discontinued at any time.
Health insurance coverage provided by or through UnitedHealthcare Insurance Company, UnitedHealthcare Insurance Company of New York, MAMSI Life and Health Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Freedom Plans or their affiliates. Health plan coverage provided by UnitedHealthcare of Arizona, Inc., UHC of California DBA UnitedHealthcare of California, UnitedHealthcare Benefits Plan of California, UnitedHealthcare of Colorado, Inc., UnitedHealthcare of the Mid-Atlantic, Inc., UnitedHealthcare of New York, Inc., UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare of Pennsylvania, Inc., UnitedHealthcare of Texas, Inc., UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of Utah, Inc., UnitedHealthcare of Washington, Inc., Optimum Choice, Inc., Oxford Health Plans (CT), Inc., Oxford Health Plans (NJ), Inc. or their affiliates.
Administrative services provided by United HealthCare Services, Inc. Oxford Health Plans LLC or their affiliates and UnitedHealthcare Service LLC in NY. Stop-loss insurance is underwritten by All Savers Insurance Company (except MA, MN, NJ and NY), UnitedHealthcare Insurance Company in MA and MN, UnitedHealthcare Insurance Company of New York in NY, and UnitedHealthcare Life Insurance Company in NJ.