Health Support

Visit your dashboard to schedule appointments and much more, at no extra cost.*

Helping to simplify how health care works for you.

The Health Support Program pairs you with a registered nurse who can help coordinate your care and work with you on reaching your health goals. After your first call, sign in to your dashboard any time to schedule your next call, check out your latest health actions and stay motivated.

 

Got a minute? See how Health Support has helped other members

Video

| Introducing Health Support

Video Transcript: Introducing Health Support

LOGO ON SCREEN: UnitedHealthcare logo.

Actor 1: I feel fortunate.

Actor 2: Yeah, that’s the right word for it.

Actor 3: You could even say …  grateful.

Actor 1: I have diabetes, but I wasn’t doing a great job managing it.

TEXT ON SCREEN: (Discreetly, at bottom) “Actor portrayals, not real member stories.”

Actor 2: UnitedHealthcare has this service where a real nurse helps you.

Actor 3: They call it their “personal health nurse.”

Actor 1: You talk with the same nurse, every time.

Actor 2: After I had my heart attack, a nurse actually called ME to see how I was doing.

Actor 1: It really helped to talk to a real person.

Actor 2: And I can tell she really cares.

Actor 1: She’ll call and make sure I get to a doctor’s appointment – AND she helped me schedule it.

Actor 2: When I had questions about a new prescription, I called her…

Actor 1: …she talked with a pharmacist and called me back with answers.

Actor 1: When UnitedHealthcare calls, answer the phone.

Actor 2:  Or call them.

Actor 3: A real nurse is ready to help.

Actor 2: It’s like having….

Actor 1: …a nurse in the family!

TEXT ON SCREEN: Your health is important to us too.

TEXT ON SCREEN: UnitedHealthcare Health Support Program.

LOGO ON SCREEN: UnitedHealthcare logo.

What to do next.


Sign in

To help keep your information secure, you’ll sign in using your HealthSafe ID.

Join

You’ve already qualified for the program—now confirm that you’re ready to join.

Schedule a call

You’re all set to schedule your first appointment with your nurse.

What to expect.

No extra cost

Health Support is available to you at no additional cost as part of your benefit plan.

1-on-1 support

Talk with a nurse for answers and encouragement.

Confidentiality

All of your conversations and health information is kept confidential in accordance with the law.

Find out if Health Support is right for you.

Questions? Call the member number on your health plan ID card.

*Program available at no additional cost as part of your health plan to those who qualify for the program and are enrolled in an applicable UnitedHealthcare medical plan.

 

This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for your information only. It is provided as part of your health plan. Program nurses and other representatives cannot diagnose problems or suggest treatment. This program is not a substitute for your doctor’s care. Please discuss with your doctor how the information provided is right for you. Your health information is kept confidential in accordance with the law. This is not an insurance program and may be discontinued at any time.

 

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through a UnitedHealthcare company.