No, these programs are available at no additional cost as part of your health plan to those who are eligible and meet criteria for the program and are enrolled in an applicable UnitedHealthcare medical plan.

A participant is connected with an oncology nurse who can:

• Be available to call and help address your questions or concerns.
• Help you understand your options and provide information to decide on a treatment plan.
• Coordinate your care with your oncology team and Centers of Excellence facility, if you access one for your care.
• Help you understand what to expect before, during and after treatment.

Every year, each facility in the network is evaluated to ensure it meets high quality standards to qualify as a “Center of Excellence.” The COE network includes some of the top facilities in the United States, which feature:

• Access to newer treatments that may be the best option for you.
• Second opinion services if you are unsure about your diagnosis or what treatment may be right for you.
• Experience in performing a large number of cancer surgeries and other complex treatments and procedures.
• Comprehensive, highly specialized teams with extensive experience in cancer diagnosis and treatment, including rare cancers.

• Your nurse will ask you to fill out a Release of Information form, which will allow the nurse to help coordinate your care.
• If a nurse needs to discuss your health information with an individual that you designate or get health information from a third party, then you’ll need to complete and sign an Authorization for Release of Information form.
• The Release of Information form gives your nurse permission to discuss personal health information with another party in order to better coordinate care.
• Note: It is a federal law that a nurse is not allowed to discuss personal health information with your spouse or other covered dependent without your consent.

Simply call 1-866-936-6002 to speak with a nurse today.